Refund policy

KABES RETURN & REFUND POLICY

We want you to feel confident ordering from KABES. If you are not completely satisfied with an eligible purchase, you may request a return within 30 days of receiving your order.

RETURN ELIGIBILITY

To qualify for a return, the item must be:

• Unworn, unwashed, and unused
• In its original condition with all tags attached
• Free from stains, odors, damage, or signs of wear
• Accompanied by proof of purchase or an order number

HOW TO REQUEST A RETURN

Before sending anything back, contact us at legacy@kabesofficial.com with:

• Your full name
• Order number
• The item you would like to return
• The reason for the return
• Clear photographs if the item arrived damaged, defective, or incorrect

We will review your request and respond with return instructions and the approved return address. Items returned without prior authorization may not be accepted.

RETURN SHIPPING

Customers are responsible for return shipping costs when returning an item because of preference, fit, size, or a change of mind. Original shipping charges are nonrefundable.

If an item arrives damaged, defective, or incorrect, KABES will cover the approved return or replacement costs. Please contact us within seven days of delivery and include clear photographs of the item and packaging.

Please use a trackable shipping method. KABES is not responsible for unauthorized returns or packages lost during return shipping.

NONRETURNABLE ITEMS

The following items cannot be returned:

• Items marked final sale
• Gift cards
• Personalized or customized products
• Items that have been worn, washed, altered, or damaged after delivery
• Items returned without their original tags or packaging
• Items that cannot be returned for health or hygiene reasons

EXCHANGES

For a different size or color, contact us at legacy@kabesofficial.com. Exchanges are subject to product availability. In some cases, the fastest option may be to return the original item and place a new order.

REFUNDS

After we receive and inspect your approved return, we will notify you whether the refund has been approved. Approved refunds will be issued to the original payment method within 10 business days.

Your bank or credit-card provider may require additional time to process and post the refund. If more than 15 business days have passed since we approved your refund, contact us at legacy@kabesofficial.com.

ORDER CANCELLATIONS AND CHANGES

Orders begin processing shortly after they are placed. Cancellation or modification requests should be submitted within 12 hours of purchase. We will make every reasonable effort to accommodate the request, but changes or cancellations cannot be guaranteed once processing has begun.

CONTACT US

For questions about returns, exchanges, damaged products, or refunds, contact:

KABES
Email: legacy@kabesofficial.com