Shipping policy

KABES SHIPPING POLICY

Thank you for shopping with KABES. We are committed to processing and delivering every order with care. Please review the information below before completing your purchase.

ORDER PROCESSING

Orders are generally processed within 3–7 business days. Business days do not include weekends or U.S. holidays.

Some products are prepared specifically after an order is placed and may require additional processing time. If an unexpected delay significantly affects your order, KABES will contact you using the email address provided during checkout.

ESTIMATED DELIVERY

After processing, standard U.S. delivery generally takes 7–15 business days.

Estimated total delivery time, including processing, is approximately 10–22 business days. These are estimates and not guaranteed delivery dates. Carrier delays, severe weather, holidays, high-volume periods, and other circumstances outside our control may affect delivery.

SHIPPING RATES

Available shipping options and charges are displayed at checkout before payment is completed. Free-shipping offers apply only when the order meets the conditions displayed on our website or during checkout.

ORDER TRACKING

When tracking information becomes available, customers will receive a shipping-confirmation email. Tracking information may require 2–5 business days to display movement after the shipping label is created.

MULTIPLE PACKAGES

Items from the same order may occasionally arrive in separate packages. When this occurs, customers may receive more than one tracking number. There will be no additional shipping charge because an order is delivered in multiple packages.

ADDRESS ACCURACY

Customers are responsible for entering a complete and accurate shipping address during checkout. Address-change requests should be sent to legacy@kabesofficial.com within 12 hours of placing the order.

We will make every reasonable effort to accommodate the request, but an address cannot be changed after an order has entered fulfillment or shipped.

Orders returned because of an incorrect, incomplete, or undeliverable address may require an additional shipping charge before they can be resent.

DELAYED OR LOST PACKAGES

If tracking has not updated for seven business days or your package has not arrived within the estimated delivery period, contact us at legacy@kabesofficial.com with your name and order number. We will review the shipment and assist with the carrier investigation when appropriate.

Packages marked “delivered” by the carrier should first be checked with household members, neighbors, the delivery location, and the local carrier office. KABES will help review delivery concerns, but replacement or reimbursement is not guaranteed for packages confirmed as delivered to the address provided at checkout.

DAMAGED OR INCORRECT ORDERS

If an order arrives damaged, defective, or incorrect, contact legacy@kabesofficial.com within seven days of delivery. Include your order number and clear photographs of the item, packaging, and shipping label so we can review the issue and provide an appropriate solution.

ORDER CANCELLATIONS

Cancellation requests should be submitted within 12 hours of purchase. We will make every reasonable effort to accommodate the request, but an order cannot be canceled once processing or fulfillment has begun.

CONTACT US

For questions concerning shipping, tracking, or delivery, contact:

KABES
Email: legacy@kabesofficial.com